Virtual assistant. The words elicit thoughts of a person handling phone calls and making
Would you like to know how adding video messaging may help your virtual assistance business? Read on.
appointments from a remote location. While these are a couple of a VAs duties, these multitasking professionals are capable of doing much more. With access to better technology, they can seemingly be available 24/7. One of those technological advances designed to aid VAs is video messaging through mailVU. Below are some ways assistants and their clients may use our service.
For VAs:
- A video can act as a virtual introduction to your client.
- Send video messages to check in with your client. Use them to discuss items ‘face-to-face’ instead of trying to convey a message solely through text. Your meaning will come across much more clearly.
- Use video messaging to reach out to your client’s customer base – it adds a personal touch to customer service when people see a real person handling their issue or question. You can receive view notifications to know if and when the recipient watched your video.
- Use video mail to go over policies and procedures with a client.
- Use it to send a ‘sample’ of how you comport yourself with customers.
- Tweet or post company videos to Facebook with the Short URL link feature.
- Use video mail to set up cold-call appointments for the client.
- Send video thank-yous to customers for their business.
- Is your client looking for meeting or event space? If so, you can record a venue with mailVU’s iPhone app and send it for review. With our mobile video delivery system, your videos will be viewable across a variety of smartphones and tablets.
For Clients:
- Use video messaging to ‘audition’ VAs prior to hiring. Submit a script and have them respond by video email. Select the person you think will best represent your organization.
- Onboard a new VA with a video introducing them to your company. List your expectations and give detailed instructions on how you would like them to handle your organization’s affairs i.e. phone calls, emails, video messages and customer care.
With many VAs working with clients globally, our online video platform provides another component to ensure a seamless customer experience. Unlike with Skype, all parties don’t have to be online at the same time; messages can be checked from a recipient’s email inbox at their convenience. Another added benefit is that neither party has to worry about the safety of their messages since communication through mailVU is always private – when a message is sent from our service, users may set it to be discarded after a set number of days or views.
Our business video platform offers VAs a way to provide service to their clients in a unique way beyond telephone calls or text emails. In addition to our free service, VAs should think about adding mailVU’s features-packed Business Plan to collect satisfied customer video testimonials. These testimonials can be placed on your company website to drive more business! Try out our free service then contact us at info@mailVU.com to learn more about incorporating the Business Plan – it’s full of goodies designed to raise your company’s communication to new prominence!
People who would like to learn more about relating to people can look into human resources degrees online.
-Kamilla
